Ghost chemical flush
The radiators in my living room, and another in my bedroom (both furthest from the combi boiler) stopped working a while ago. I got a plumber in to service the boiler and asked him if he could fix them. He said the radiators needed flushing and that chemicals were needed. He and his son took the wo radiators off and ran the tap through them outside before refitting. They also put new valves on. There are still some in the house that don't shut off to balance the system, as we discovered. Thing is, they bashed the pipes a bit and left the heating running for a bit but I didn't see any chemicals being fed in. Before paying (around £400), I have asked when they will be back to get the chemicals out. The radiators still don't work and he says that's probably due to a blockage. I get the feeling no chemicals were used and I'm bring ripped off. I live alone and have no one knowledgeable to ask, which is why I'm asking here.
Advice from 1 local tradesperson
1. Chemical Flush: A chemical flush involves using a special solution to clean out the sludge and debris that can build up in radiators and pipes over time. If the plumber indicated that chemicals were needed but you didn't see any being used, it's reasonable to question whether the process was completed properly.
2. Blocked Radiators: If the radiators are still not working after being removed and flushed, it's possible that there is a blockage elsewhere in the system, such as in the pipes leading to the radiators or in the boiler itself.
3. Communication: It's important to communicate your concerns directly with the plumber. Ask for clarity on what exactly was done during the service, including whether any chemicals were used and if a proper chemical flush was performed.
4. Documentation: If you have a receipt or any documentation from the plumber, check to see if it specifies the services provided, including the chemical flush. This can help clarify what you were charged for.
5. Second Opinion: If you're still unsure about the work done, consider getting a second opinion from another qualified plumber. They can assess the situation and provide insight into whether the initial work was sufficient and what further steps may be needed.
6. Consumer Rights: If you feel that you were not provided with the services you paid for, research your consumer rights in your area. You may have options for disputing the charge or seeking a refund.
