Heat Genie
We have a Heat Genie installed with solid fuel and oil. When we just have the oil on the last 2 radiators have stopped heating as well as the rest and the heat seems to be travelling around the heat genie is this normal
Replies from 2 tradespeople
It sounds like the system is incorrectly balanced and the water is taking the easiest route back to the genie or back to the boiler. You will need to balance the radiators by turning down the lockshields on one side of the radiator to force the water further up the property.
What you are describing is a classic short-circuiting or bypass issue, and no, it isn't "normal" for the last two radiators to suddenly stop working when they used to heat up fine.
